Desktop Support Resume Example

Your Resume for Desktop Support Job must include all the critical information like: 

• Your name

• Phone numbers 

• Address

• Professional Email ID

• LinkedIn and portfolio links

• An excellent resume headline 

Career Objective

Emphasise your suitability for desktop support roles with an excellent career objective. The profile summary must concisely highlight your skills, work experience, and key achievements to grab the recruiter's attention.

Fresher Resume for Desktop Support Job

A highly motivated and technically savvy individual seeking a challenging position to join XXX ltd. to help end-users overcome their technical challenges and achieve their goals by bringing enthusiasm for technology backed with exceptional customer service skills to the table. Prior internship experience in the IT industry adds to my strengths.

Resume for Desktop Support for an Experienced

Trained and certified desktop support professional with 10+ years of extensive experience providing technical support to end-users in a fast-paced environment. Desirous of joining XXX Ltd to utilize my skills and knowledge gained in a desktop support role and stay ahead of the curve by pushing the limits of possibilities in the world of technical support.

Education/ Academic Qualification

Demonstrate your educational qualification that aligns with desktop support's role in reverse chronological order, starting from recent to old. Include:

• Academic and technical certifications

• Diploma courses of specific degrees in the field of desktop support/ service

• Name of university/technical college

• Year of passing

Note: Avoid adding inaccurate information about certifications, as, after selection, the recruiter may ask for a copy of certificates.

Skills: 

Elaborate on your knowledge of desktop service technicalities and soft skills, limiting to a few: 

Example:

Hard Skills

• Operating systems: Windows 7/8/9/, Mac OS X

• Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

• Networking: TCP/IP, DNS, DHCP, VPN, LAN/WAN  

Soft skills: Interpersonal skills, communication, building customer loyalty

Achievements

Use a job resume format that highlights your expertise in a desktop support position in fresher and senior standings. 

Examples of Resume Format For Freshers:

• Conducted customer service training for new hires, resulting in an increase in customer satisfaction by 25%

Example for experienced:

• Consistently received positive feedback from customers for technical support, resulting in an increase in customer retention by 201%. 

Note: 

• These examples demonstrate your impact in your previous desktop support roles and provide evidence of your abilities.

• The Resume Format For Students must not leave this section. The fresher resume can mention any awards won during desktop-related internships or training.

Conclusion

Your resume content must include all information that the recruiter and what their ATS will look for in Desktop Support roles. Building a professional resume can increase your stats for getting recruited. Check out Resume Samples For Freshers and senior roles at Workruit. Get professional support to better your resume and land an excellent job.